Support

A clear place to ask for help.

Choose general product support or the private content-safety mailbox. Both addresses go to the yukoe publisher; Twitch-hosted content should be reported to Twitch.

Product support

Use this address for installation, setup, accessibility, privacy, or feature problems in yukoe.

Email support@yukoe.app ↗

Private content-safety report

Use this address for unsafe display, filtering, translation, or generated-output behavior in yukoe.

Email safety@yukoe.app ↗

Twitch message or account?

Twitch hosts and moderates Twitch chat. Use Twitch's official report flow for a Twitch message, account, or channel because snowyukitty cannot remove it from Twitch.

How to report on Twitch ↗

Never send OAuth tokens, API keys, passwords, complete private chat logs, unnecessary personal information, or illegal content. Include the yukoe version, a short description, and safe reproduction steps.